Therefore, MSA Damper is committed to:
– Ensure the evolution of its products, services and resources to satisfy customers’ needs and exceed their expectations for availability and assistance, measuring their satisfaction. Evaluate any complaints, non-quality costs and implement appropriate corrective and preventive actions. Evaluate also the Customer global perception towards the Company in order to constantly improve it.
– Ensure the creation of a working environment in which there is unity of purpose and orientation between management and staff, suitable for the pursuit of the organization’s objectives. The full involvement of the staff is essential to ensure the use of skills and the achievement of mutual satisfaction.
– Ensure the creation of a working environment in which there is unity of purpose and orientation between management and staff, suitable for the pursuit of the organization’s objectives. The full involvement of the staff is essential to ensure the use of skills and the achievement of mutual satisfaction.
– Ensure constant commitment to the continuous improvement in product safety, adapting to market evolution and current legislation as well as technological improvements. The monitoring of these improvements must be carried out with objective and measurable indicators.
– Seek greater market penetration and coverage by increasing the perception of MSA as an excellent supplier.
– Prove the organization’s commitment to safeguarding worker safety, product safety, the environment, and sustainable development.
– Demonstrate the organization’s ongoing commitment to continuous improvement of the Quality Management System.
– Prove the organization’s commitment to safeguarding worker safety, product safety, the environment, and sustainable development.